Shipping Policy
Thank you for shopping with Funny Found! Below is our shipping policy to help you understand how and when you will receive your order.
SHIPPING LOCATION
We currently ship to:
Canada (all provinces)
- United States (excluding territories and military addresses)
We do not currently ship to PO boxes, APO/FPO addresses, or international locations beyond Canada and the U.S.
Local Pickup Available
We offer free local pickup in Vancouver, BC. Please contact us to schedule a pickup time after placing your order.
POCESSING TIME
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays), but it can take longer during peak periods (holiday seasons, big sales, etc…) and recent changes in U.S. tariff policies.
You’ll receive a shipping confirmation email with tracking information once your package has shipped.
Orders placed after 2:00 PM PST may be processed the following business day.
SHIPPING METHODS & RATES
All orders are shipped with tracking.
Canada Shipping
Orders under ¥99
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Service Delivery Estimate Rate (CAD)
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Standard 5–7 business days $9.99
Expedited 2 business days $24.99
Orders over ¥99
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Service Delivery Estimate Rate (CAD)
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Standard 5-7 business days Free
Expedited 2 business days $9.99
U.S. Shipping
Orders under ¥99
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Service Delivery Estimate Rate (USD)
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Standard 7-10 business days $13.99
Expedited 3-5 business days $19.99
Orders over ¥99
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Service Delivery Estimate Rate (USD)
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Standard 7-10 business days Free
Expedited 3-5 business days $9.99
TRACKING & NOTIFICATIONS
You will receive:
An email notification with a tracking number once your order is shipped.
Tracking updates via email (if enabled).
You can also track orders via your My Account page if you created one at checkout.
LOST, DELAYED OR DAMAGED PACKAGES
If your order is delayed beyond the expected time, please contact us at funnyfoundmart@gmail.com
We are not responsible for delays caused by carriers, weather, customs, or incorrect addresses.
If a package is marked as “delivered” but you haven’t received it, please contact the carrier and notify us.
NEED HELP?
For any shipping-related questions, don’t hesitate to contact our customer support team: funnyfoundmart@gmail.com